Privacy Policy

1. Data Controller

The data controller is Inoveo3D, a SAS company registered under number 941 508 699 RCS Cannes, with registered office at 3 Rue Saint-Jacques, App.3310, 06250 Mougins, France.

Primary contact: contact@spotin360.com

2. Introduction

Spot'in 360 is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store and protect your personal information when you use our website and services.

By using our services, you accept the practices described in this privacy policy. If you do not accept these practices, please do not use our services.

3. Data Collected

3.1 Data provided directly

• First and last name
• Email address
• Phone number
• Postal address
• Billing information
• Content of messages and communications

3.2 Data collected automatically

• IP address
• Browser type and version
• Operating system
• Pages visited and visit duration
• Geolocation data (if authorized)
• Cookies and similar technologies

4. Use of Data

We use your personal data to:

• Provide and improve our services
• Process your requests and orders
• Contact you regarding our services
• Personalize your user experience
• Analyze the use of our site
• Comply with our legal obligations
• Prevent fraud and ensure security

5. Legal Basis for Processing

We process your personal data on the basis of:

• Consent: When you give us your explicit agreement
• Contract execution: To provide the requested services
• Legitimate interest: To improve our services and prevent fraud
• Legal obligation: To comply with applicable regulations

6. Data Sharing

We never sell your personal data. We may share your information with:

• Our service providers (hosting, payment, support)
• Competent authorities if required by law
• In the event of a merger, acquisition or asset sale

All our partners are required to respect this privacy policy and current data protection regulations.

7. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, modification, disclosure or destruction.

These measures include:

• SSL/TLS encryption for transmissions
• Secure storage on protected servers
• Restricted access to personal data
• Continuous monitoring of systems
• Staff training on data protection

8. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access: Obtain a copy of your data
• Right of rectification: Correct inaccurate data
• Right to erasure: Request the deletion of your data
• Right to portability: Retrieve your data in a structured format
• Right to object: Object to the processing of your data
• Right to restriction: Limit the processing of your data

To exercise these rights, contact us at: contact@spotin360.com

9. Cookies

We use cookies and similar technologies to improve your experience on our site. For more information about our use of cookies, please see our Cookie Policy.

10. Data Retention

We retain your personal data only for the time necessary for the purposes for which it was collected:

• Account data: During your account lifetime + 3 years
• Billing data: 10 years (legal obligation)
• Navigation data: 13 months maximum
• Support data: 3 years after last interaction

11. Modifications

We may modify this privacy policy at any time. Significant changes will be notified to you by email or via our website. We encourage you to consult this page regularly.

Last update: January 2025

12. Contact

For any questions regarding this privacy policy: