Privacy Policy
1. Data Controller
The data controller is Inoveo3D, a SASU registered under number 941 508 699 RCS Cannes, with its registered office at 3 Rue Saint-Jacques, App.3310, 06250 Mougins, France. Main contact: Arnaud.CONVERS@inoveo3d.com.
2. Data Collected
Inoveo3D only collects data necessary for the operation of its services: first name, last name, email address, payment information (via Stripe), published content (images, scenes, logos, text), and browsing data (anonymized statistics). Payments are processed via Stripe. Inoveo3D does not store or process users’ bank card data directly.
3. Purpose of Data Processing
The data is used to: - Provide services (photo capture, hosting, scene creation); - Manage My360 accounts and subscriptions; - Publish and manage listings on Spot’in 360; - Provide technical support; - Prevent illicit content; - Measure audience and improve the service.
4. Data Retention
• Service data (ZEN package): stored for 3 months after delivery (+3 months if the option is activated). • Subscription data: retained during the subscription period + 6 months after termination. • Users without a subscription: data retained until reactivation or up to 12 months maximum. • In case of objection, immediate deletion. • Inactive listings: removed after 12 months of inactivity (with a reminder sent at 6 months).
5. Published Content and Responsibility
Users are responsible for the content they publish. They certify that they hold the rights to all uploaded texts, photos, logos, and other elements. Defamatory, illegal, pornographic, hateful, or otherwise unlawful content is strictly prohibited. Inoveo3D reserves the right to remove any content deemed inappropriate, suspend accounts, and report data to the authorities if necessary.
6. Storage and Security
Data is hosted in France via Amazon Web Services (AWS). Access is restricted to authorized personnel at Inoveo3D and its technical partners. Technical and organizational measures protect your data from unauthorized access. Transactions are securely processed via Stripe. Inoveo3D does not access credit card numbers. Only the payment status, date, amount, and Stripe ID are retained for accounting and tracking purposes.
7. Your Rights
In accordance with the GDPR, you have the right to access, rectify, delete, port, restrict, and object to the use of your personal data. You can exercise these rights by email at Arnaud.CONVERS@inoveo3d.com. Data can also be exported upon request.
8. Multi-User Accounts and Access
The creation of multi-user accounts is only permitted under enterprise plans and upon request. Any attempt to circumvent this restriction is prohibited. Access is strictly reserved for individuals over the age of majority.
9. Cookies and Tracking Tools
This website uses cookies for functionality, audience measurement (Google Analytics), and customization. Consent is requested on your first visit. You can modify your preferences at any time.